Ride in style with Double T Saddles – the finest Western horse saddles crafted right here in the USA. Our saddles are not just functional, but also a work of art, carefully designed to provide both comfort and elegance to you and your horse.
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We ask that all the items be inspected when they are delivered. Any damages that are evident need to be noted with the carrier prior to them leaving the shipment. Discrepancies in orders need to made directly with our company within five business days. If not reported within the proper timeline we will not be held responsible. We have no control of merchandise once it leaves our possession- therefore our customer is responsible for inspection prior to use.
Your satisfaction is our top priority. We sell only the finest quality products from reputable manufacturers, so we rarely have problems with any of our products. But if your item is damaged or defective in some way, we'll make sure you're taken care of, as follows:
If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you.
If there's nothing wrong with the product and you simply want to return it, we do accept returns within 30 days of the date you received the product. For return instructions and additional details, contact us.
* Please note: No Fault Returns cannot be accepted on merchandise:
Photographs on the site are a 'best attempt' representation of the product and not a guarantee of color or style. Actual product will likely vary from the photographs.
Photographs are provided directly from the manufacturer. Doubletsaddles.com and it's owner(s) bear no liability for the accuracy or lack of accuracy in product photographs.
Please contact us if you would like to request an order cancellation via email or in store chat. We cannot guarantee successful cancellation once the order has been received. Special item orders are items that are not readily available to ship, and may take 60-90 days or longer to fulfill. You may cancel a special order item without cancellation fee until 3 days following your placing the order. After 3 days, your card will be charged for the full purchase price to secure the order.